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House of Projectors
John Laaklytte graduated from Case Western Reserve University with a Business Degree. While in school, John worked as an assistant manager at a CompUSA retail store. After for two years with CompUSA John took the position of computer lab manager at the University during his last year of schooling. This position provided John with the opportunity to experience constant interaction with the student lab patrons and develop his customer service skills.
Upon graduation John went to work for (name omitted) a national company that rents laptop computers to different sized businesses. Here he improved his business skill set through performance of his job duties and participation in the company’s manager training program. John spent four years here, beginning as an account manager, moving up to a regional manager. During the fourth year John began to get a bit restless, wishing that he had more autonomy in his work.
John recognized that in order to be truly challenged and enjoy the autonomy that he craved, he would need to be his own boss, that he would need to start his own business. At this time that John came up with the idea of House of Projectors, recognizing the need for a projector rental company.
7.1 Personnel Plan
- John: His responsibilities include operations, marketing, sales, and any other functions that are needed. Basically John will be doing a little of everything, learning all of the responsibilities of every position within the company.
- Bookkeeper: This will be a part-time position with the person responsible for both accounts payable and receivable.
- Sales: HOP will utilize two part-time sales staff. These will be account managers responsible for the maintenance and support of the customers and their accounts.
- Customer support: There will be four part-time people responsible for the support of the technology as it relates to the customers. At least one of the people will be on call 24 hours a day as a resource for customers that encounter difficulty.
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