We have set ourselves ambitious goals. The key to holding ourselves to these goals is to set concrete, measurable milestones, with clear responsibilities and budgets, where applicable. We have already mentioned the ongoing caregiver meetings, House Councils, and other feedback to measure our caregiving performance.
The Milestones Chart, below, shows the concrete financial, marketing, and implementation goals in graphic format. (Details can be found in the Milestones Table in the Appendix.)