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Nursing Home Business Plan

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Bright House

Execution

Operations

Locations & Facilities

We have now nearly completed the five-month renovation of the former Wayfield Bed and Breakfast into our two main facilities. The main building will house our privately insured, assisted-living residents. The skilled nursing facility across the courtyard offers more intensive care for post-operative and recovering temporary residents, as well as providing a setting for increased care for our residents as needed.

Each resident in our assisted living retreat will have a private bedroom and bath, opening onto a central social area containing the living room, dining room, and kitchen. We have two larger rooms that can accommodate married couples who move in at the same time, for a total of 12 rooms, holding up to 14 residents. Each room is wheelchair accessible, and can accommodate maintenance machines such as oxygen.

The skilled nursing facility to the left of the main building can house up to eleven adults, and is the only area of the facilities which will house residents receiving Medicare or Medicaid payments. This part of Bright House has two purposes: as a short-term rehabilitation center for community members recovering from surgery or medical emergencies; and as a full-service nursing facility for residents who can no longer take care of their own needs sufficiently in the main building. The continuity of location, social contact, and quality of care ensures that our residents will remain in the best possible surroundings when their needs are greatest.

Middletown, where we are situated, is centrally located 25 minutes from Hartford, and 30 minutes from New Haven. Middletown is a small college town, with an ethnically and economically-varied population.

Technology

In addition to our advanced medical equipment, the main use of technology at Bright House will be the installation and use of our computerized medical record system. The benefits of this system (described in the Start-up Summary, above) are numerous. The system will also allow residents to access their own individual records with a password at will, to ensure that they understand as much as they can about their own situation, and how to maintain their health.

We are working carefully with DigInfoMedTel to ensure that all of our technology meets Health Insurance Portability and Accountability Act (HIPAA) standards before implementation. We will hold a series of HIPAA trainings with the software in mid-December to ensure that our staff is fully-knowledgeable in this area.

Milestones & Metrics

Milestones Table

Milestone Due Date
Collect Pledges
Dec 04, 2017
Collect Donations
Dec 08, 2017
Finalize Agreement with Suppliers
Dec 11, 2017
Install and Test Computer
Dec 18, 2017
Test Billing System
Dec 21, 2017
Finish all Remodeling
Dec 27, 2017
Staff Training
Dec 29, 2017
Buy Furnishing
Jan 02, 2018
Inspection
Jan 04, 2018
Open House
Jan 08, 2018
First Resident
Jan 22, 2018
First Operational Review
Feb 02, 2018
Q1 Review
May 08, 2018
Q2 Review
Aug 16, 2018
Q3 Review
Nov 14, 2018
Q4 Review
Feb 12, 2019

Key metrics

Key Metrics 

  • cost effective housing and prcing 
  • pharmacy inventory 
  • twitter reviews and retweets 
  • radio advertisements 

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