Gifts and Collectibles Retail Shop Business Plan

Classique Gifts Etc. will be managed and operated on a daily basis by Brenda and Charles Gajdik, a husband and wife team.

Brenda will manage merchandising, sales, customer relations, and all part-time staff. She will also provide the information necessary to develop a marketing plan to attract repeat customers. Brenda has been employed for three years at Schwab’s Collectibles, a retail collectible and gift store in Lexington. She is currently the assistant store manager which she has held for two years. Some of her management duties include shipping and receiving, merchandising, and sales. She has always served the public in most every position she has previously held. She understands what customer service is and has a loyal following of repeat customers. 

Charles will manage the finances and financial records, operations, data processing and assist in all other areas of the business. Charles has 14 years experience in accounting and nearly 15 years experience in information technology as an Information Systems (IS) Support Specialist. He also maintains the financial records for a family owned business and has some experience in retail sales.

6.1 Personnel Plan

The personnel plan is included in the following table. It shows the owners’ salaries along with one part-time employee used as needed.