The initial management team will consist of Dr. Azzato, a receptionist and/or a part-time clinician's assistant. As we grow, we will take on additional personnel.
6.1 Organizational Structure
Our clinic will have two employees at its onset, yet the clinic has set some philosophies and strategies in place to maintain a proper organizational structure with regards to the clinic and its patients.
Our clinic will maintain a strict rule as to the privacy of our patients and their records. We hold a high standard of patient education and feel that this is very important to the management of our patients.
Each patient will be treated as an individual with specific needs that must be looked at in a unique and genuine way. Our clinic will not hold any prejudice towards any patient's ethnic or economic status.
The employees of the clinic, including Dr. Azzato, will continually improve their skills and knowledge of the chiropractic business by reading trade journals and attending continuing education seminars. There will also be mandatory staff meeting held each Thursday to go over patient surveys and discuss issues to improve the clinic.
The staff of the clinic will have specific duties that they will perform on a daily basis. They will be responsible for their individual duties and must complete them in a systematic time-efficient manor. An annual bonus salary schedule will most likely be set in place for excellence in monthly performance reviews.
The clinic's staff must also uphold a professional image when outside the clinic. The clinic will be involved in a number of activities to promote the business and chiropractic in general. During these events the staff will maintain a professional attitude.
All of these subtle strategies will put our clinic ahead of our competitors and give our patients the added assurance that they have received the best chiropractic care available.
6.2 Personnel Plan
The following table summarizes our personnel expenditures for the first three years, with compensation increasing from $60K the first year to about $79K in the third.
The increase is due to Dr. Azzato's 20% pay increase each year. We believe this plan is a compromise between fairness and expedience, and meets the commitment of our mission statement.
An employee bonus pay structure will be developed after year three or the plan will be implemented during the first three years if there is a significant increase in sales/net profits.