Brian Henderson received a Bachelors of Science in business and marketing from the University of Pittsburgh and an MBA from Case Western Reserve University. Upon graduation from the MBA program, Brian went to work for ATT for three years. At ATT Brian was an assistant project manager, selling telephone accessories using direct marketing techniques. After his ATT experience, Brian worked for Allegheny Power, a Pennsylvania-based electric utility. At Allegheny Power Brian was again an assistant project manager in charge of selling commercial businesses value added services. Brian spent three years at Allegheny before joining The Cleveland Illuminating Company as a Project Manager.
6.1 Personnel Plan
As a side business unit of TCIC, Safe Current will have only a few employees. Billing, sales, and order fulfillment will be accomplished using TCIC’s existing organization, paying a 10% fee for these services. The employees/positions that Safe Current will use include:
- Project Manager: Brian will take on a wide range of functions including business development, product procurement, management, and sales.
- Customer Service Agents (4): These positions will assist customers calling about Safe Current’s products. Additionally, at times the employees may help Brian with other activities.
|Year 1||Year 2||Year 3|
|Customer service agent||$9,400||$10,800||$10,800|
|Customer service agent||$9,400||$10,800||$900|
|Customer service agent||$9,000||$900||$900|
|Customer service agent||$7,200||$900||$900|