Safe Kids Child Care
Execution
Marketing & Sales
Marketing Plan
The differentiating effort will be benchmarked customer service. A customer-centric philosophy will be infused within the entire organization. Safe Kids will spend extra money to attract and train the best employees. This is especially important because it is the employees that interact with both the children and parents and will have the best chance to impress them enough to turn them into a loyal customer as well as to be vocal in telling their friends about their positive child care experience.
We will have a Social Media Campaign which uses Facebook and Linked in. We will have experts answer child care questions if the public wants. This gives the public confidence that we know what we doing. We will have customer reviews and allow our customers to talk to us.
Sales Plan
Safe Kids Child Care will make a significant profit through the excellent care of children. Even though Safe Kids charges less, the company will see profit within the first year due to beneficial word-of-mouth advertising. The company expects to double its’ clientele every six months, for the first 18 months.
Operations
Locations & Facilities
The facility will originally consist of a 1,300 sq. ft. house in a quiet, residential neighborhood. The yard will be fully fenced in, to ensure no one can either come in or wander away. The yard will be furnished with safe, entertaining toys, as well as a sandbox.
Milestones & Metrics
Key Metrics
Our Key Metrics are:
- Facebook page views, Twitter re-tweets, and new potential clients calling saying that a current client referred them.
- The number of children we take care of daily
- The number of children that are signed up for the monthly care
- The amount of training our staff has to take care of children and keep incidents down to zero.
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