Children's Recreation Center Business Plan

Management: Initially, and for the first year, of operation I anticipate acting as owner/operator/manager. In the future, depending on cash flow or if a gap in service is identified, a FT manager would be implemented to work alongside myself and the rest of the team. Management will be responsible for overseeing all business aspects including but not limited to: Deposits, marketing, safety, scheduling, customer service and staff support and training, cleaning and general maintenance, food prep and service. Minimum qualifications are:

1. Child Safety, First Aid / CPR certified
2. Three years management experience
3. Mature, responsible adult
4. Enthusiastic, flexible and self motivated
5. Knowledge of marketing
6. High sense of professionalism

FT Employees: Based on my assumed hours of operation, I anticipate hiring one FT employee working a 45 hour week. I will look for adults interested and experienced with children who are child safety CPR and first aid certified. Responsibilities will include but are not limited to: Checking in and greeting customers as they arrive, general cleaning and light maintenance, food service. Minimum qualifications are:

1. Mature, responsible adult
2. Experience with children in a play setting
3. Child Safety First Aid / CPR certified

PT Employees: Again, based on assumed hours of operation I anticipate needing at least two PT employees to fill potential gaps in busy times and work weekend hours. While the business could be run with one PT employee I would hire one extra in the need of special circumstances such as holiday, party or weekend crowds as well as filling in for illness and vacation possibilities. Responsibilities would include but not be limited to: Checking in and greeting customers as they arrive, general cleaning and light maintenance. Minimum qualifications would be:

1. Mature, responsible adult
2. Experience with children in a play setting
3. Child Safety First Aid / CPR certified

7.1 Personnel Plan

The company will make gradual investments in personnel on a need basis, always keeping in mind the number of children and parents serviced at the facility with respect to cash flow. Additional full-time paid management will be addressed after the first year of operation and an additional PT employee is built in to the Personnel Table. As owner, I do plan on being on site full-time and will fill the managerial role.

I am committed to paying my employees a fair and equitable wage for their hard work, and giving them benefits such as sick time and vacation time.