We are a small company owned and operated by Earl and Lady Grey, husband and wife, as a Limited Liability Corporation. Lady is the designer and marketer of the products, and Earl manages the store. As mentioned above, both partners have extensive experience in this and related industries, and will be leveraging their knowledge of tea purchasing, brewing, and marketing, as well as knowledge of running small upscale beverage business, to create success for Jasmine Teahouse.
Our management style reflects the participation of the owners; we are not very hierarchical, and encourage all employees to learn as much as possible about all aspects of the business. The company respects its community of co-workers, and will treat all workers well. As a family business, we understand that our teatenders, cleaners, and other help are not just workers; they are people with their own lives, personalities, and hopes. In such a small town, it is likely that many customers will know our part-time teatenders (probably local students and housewives) personally, so it is important to us that they enjoy their jobs and feel well-rewarded for their work.
The Personnel Plan chronicles the growth of the organization to approximately 4 employees in the first 3 years. Future years may require a few additional people besides those indicated, depending on the growth of the company.