Chindit Batten, CEO, creates the vision and strategy of Batten-Hatchez Security. He brings with him knowledge of the industry and sales skill. Batten will be personally responsible for marketing, sales, and ongoing client service. Batten will also run training for guards.
Viipuri Hatchez, COO, will run the operations of the company. He will manage finances/accounting, hiring and human resources. Hatchez has ten years of experience as assistant director of operations for a security systems company and therefore has familiarity with operations management and the security industry as well.
Batten and Hatchez will be the only full-time employees at the launch of the company. Security guards will be employed as client engagements are set and will be accounted for as a cost of sales. In the second year, three administrative/call center assistants will be hired to work under the COO and to staff the office at all times for the purposes of dispatches and maintaining communications with guards on-site.
The personnel table reflects the full-time office personnel of the business. Security guards will be a combination of full-time and part-time guards and will be hired as sales increase. Guards will be hired either as daytime guards, night-shift guards, and part-time guards who take a part-time load of either evening or daytime work. A business office must be rented starting in year 2 when the administrative/call center assistants are brought on to provide 24 hour dispatch support. These 3 assistants are paid $15 per hour.
Guards are hired after an independent background check is completed and interviews with both managers of the business as well as checks with three references. Guards are eligible for health insurance and disability pay through the business to protect them in the case of injury on the job or other problems.