Inspection Connection will focus on the following to establish and grow the business:
Acquire associations in the Real Estate industry
Offer Niche services
Direct marketing
Community involvement
5.1 Competitive Edge
Currently in the home Inspection industry, specifically in Connecticut, there is not much need for a competitive edge due to the very high ratio of Home Sales to Licensed Inspectors. Inspection Connection will try to gain somewhat of a competitive edge by offering Maintenance Inspection services for the Owner Segment, a segment which is relatively new and not currently being heavily marketed to by existing Home Inspection Businesses.
5.2 Milestones
The following table and chart indicate some of the milestones that have been or will need to be met before Inspection Connection is fully operational. The CT License Internship is only necessary for Inspection Connection to provide services in CT. Inspection Connection intends to provide services in NY while performing the CT Internship.
Milestones
Milestone
Start Date
End Date
Budget
Manager
Department
LLC Filing
12/23/2004
1/3/2005
$60
Clouseau
N/A
Domain Registration
2/11/2005
2/12/2005
$35
Clouseau
N/A
Identity Creation (Name / Logo)
2/12/2005
2/21/2005
$259
Clouseau
N/A
Internship Registration Fee Due
3/15/2005
3/15/2005
$14,000
Clouseau
N/A
Contact Citizens News
4/1/2005
4/30/2005
$0
Clouseau
N/A
Website Design
2/26/2005
6/6/2009
$500
Clouseau
N/A
Marketing Material Design
5/7/2009
6/6/2009
$500
Clouseau
N/A
Postcard Mailing
6/1/2005
6/5/2005
$500
Clouseau
N/A
CT License Internship
5/1/2005
12/31/2005
$0
Clouseau
N/A
Totals
$15,854
5.3 Marketing Strategy
Inspection Connection will adopt the following marketing Strategy:
Maintain a website containing useful information and links for Buyers, Sellers and Owners; possibly an online scheduling system for scheduling Inspection Services
The owner will write a column for the local Citizens News and possibly maintain an advertising block in the Citizens News.
The owner will attend ASHI meetings as well as Real Estate Association events and meetings to promote visibility
Bulk Mailing of postcards to specific ZIP codes to market Maintenance Inspections
I will become active in the community by sponsoring educational seminars and attending community events
5.4 Sales Strategy
My Home Inspection, LLC's sales strategy is very simple; the prospective client MUST speak with a person when they call. Inspection Connection will contract with an answering service so that every call is handled by a live person who can answer questions and complete the scheduling.
In the future Inspection Connection may offer an Online Scheduling option to customers. If this option is implemented the following implementation details will be addressed:
The scheduling application will be Secure
Clients that schedule a service through the website will be contacted via phone and email to verify the appointment.
5.4.1 Sales Forecast
The Sales Forecast is based on the minimum dollar amount of $450 per inspection. A percentage of the clients will be choosing add-on services which will increase the total price of the Inspection. Thus the projected monthly and annual sales could be much higher than the table indicates.
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