Evergreen Life Memorial Center

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Funeral Home Business Plan

Management Summary

The Center's management is comprised of an experienced funeral director and embalmer who has been active in the management of funeral homes for 10 years.

A policy manual and job descriptions have been developed and are ready for implementation. It is assumed that during the first two years of operation, sales will be low as the Center builds its reputation. The personnel plan calls for the owner to perform sales and administrative functions personally, with some help from family members who are also experienced in the funeral home industry. Staffing is ready to be implemented as soon as sales demand it.

This business is designed to be responsive to client's needs while running lean and simply.

7.1 Personnel Plan

The personnel plan is as follows:

  • The owner will be the funeral director,embalmer and cremator. During the first two years, he will also serve as salesperson and administrator. His needs are $60,000 per year. After the first fiscal year, all salaries will increase three percent per year.
  • The salesperson will fulfill the marketing and sales plan and will be actively involved in nonprofit activities. Salary will begin at $31,830 in year three, increasing annually at three percent.
  • The administrative assistant will work half-time beginning year three at $13.42 per hour, taking care of bookkeeping, invoicing, bill paying, payroll and other administrative matters. Beginning July 2007 these hours will double to a full-time position.
  • Beginning with one half-time staff member July 2007 and expanding in July 2008 to two, the staff members will drive the hearse for pick-ups and for caravans to burial locations. They will assist in funerals and help the funeral director and clients as needed. The first staff position will begin half-time at $13,200 annually, increasing to full-time in July 2008 with at three percent annual raise. The second staff position will begin July 2008 at $25,750, increasing three percent per year.
Personnel Plan
Year 1 Year 2 Year 3 Year 4 Year 5
Owner $60,000 $61,800 $63,654 $65,564 $67,531
Salesperson $0 $0 $31,830 $32,785 $33,768
Administrative Assistant $0 $0 $13,688 $28,195 $29,040
Staff Member $0 $13,200 $53,000 $54,600 $56,235
Total People 1 2 5 5 5
Total Payroll $60,000 $75,000 $162,172 $181,144 $186,574