CCB's largest market segment will be Internet users who live in the continental U.S. and own an aquarium. Other potential customers include tropical fish retailers and walk-in customers. Fish keeping is the second most popular hobby (behind photography) in the U.S.
We estimate that by the year 2003 there will be approximately seven million Internet users who live in the continental U.S. and own an aquarium. This is a very conservative estimate. We estimate that 5% (350,000) of these users will view our site in one year's time and that 2.5% (8,750) of those potential customers will actually buy fish.
Competition in the online fish-selling industry is based on customer satisfaction. If the ordered fish arrives as advertised and in good health the customer is satisfied. If a business can consistently provide customer satisfaction through quality product and quick service the consumer will become loyal and regard product price as secondary in importance.
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