JTB Integrated Technologies

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Database Software Business Plan

Management Summary

President and Sales Manager
Mitchell R. Jeremy will play a key role in working closely with the software and application developers to create the products to be offered by the business development division. We will jointly create the needed sample applications and provide the necessary creative environment needed to complete the interactive products. During this time I will also work to develop a team of support associates and train these individuals in all phases of marketing, customer support, and product support. 

NOTE: Mitchell Jeremy's salary is paid at the level of the holding company, JTB Technologies, Inc., and is not reflected in the plan for this Division.

7.1 Personnel Plan

Customer Support Associate/Manager - the customer support associate/manager will work in all areas of  sales, marketing and customer support, providing customer support while continually training to market new products.

Customer Support Associate - Part-time. The customer support associate will be available to cover the operating hours of the office when the manager is unavailable. This role will focus more on developing new clients while also providing customer support when needed. 

Sales and Marketing Associate - (Shared) The Sales and Marketing Associate will work in a sales role, new customer development and follow up marketing.

Application Developer (Full-time) - This employee will develop our products, create updates and provide any additional custom work when needed.

Assistant Application Developer/Quality Assurance Tester (Part-time) - This employee will assist in the development of certain modules of the standard integrated software package and be responsible for all QA testing, including maintaining a current bug list, processing feedback from other JTB employees, and from outside clients.

Web Developer - This is a full-time position, responsible for overseeing the creation of the company websites and for integrating the software package for use on the Intranet. The Web Developer will work with the App Developers to maintain database-driven content suitable for use in client demonstrations, as well as in day to day work at JTB's different divisions.

Personnel Plan
Year 1 Year 2 Year 3 Year 4 Year 5
Developers Personnel
Application Developer $48,000 $50,000 $50,000 $50,000 $50,000
Part-time App Developer/QA Tester $10,800 $14,000 $14,000 $14,000 $14,000
Web Developer $36,000 $10,800 $10,800 $10,800 $10,800
Subtotal $94,800 $74,800 $74,800 $74,800 $74,800
Sales and Marketing Personnel
Customer Support Associate/ Manager $7,800 $33,000 $34,000 $34,000 $34,000
Customer Support Associate $3,600 $14,000 $16,000 $18,000 $20,000
(shared)Sales and Marketing Associate $1,700 $3,000 $3,000 $3,000 $3,000
Subtotal $13,100 $50,000 $53,000 $55,000 $57,000
General and Administrative Personnel
Name or Title $0 $0 $0 $0 $0
Other $0 $0 $0 $0 $0
Subtotal $0 $0 $0 $0 $0
Other Personnel
Name or Title $0 $0 $0 $0 $0
Other $0 $0 $0 $0 $0
Subtotal $0 $0 $0 $0 $0
Total People 6 6 6 6 6
Total Payroll $107,900 $124,800 $127,800 $129,800 $131,800