Auto Inspectors Business Plan

Executive Summary

Portland Mobile Auto Inspectors is a mobile car inspection service for prospective used car buyers practicing due diligence.  Portland Mobile Auto Inspectors travels around Metropolitan Portland with all of the necessary test equipment to inspect used cars.  Service calls are made by appointment during the day, evenings, as well as weekends.  All a customer needs to do is schedule an appointment and meet the Portland Mobile Auto Inspectors at the place where the vehicle currently is.  Within one to one-and-a-half hours the inspection is complete and the customer is given a detailed custom printout that indicates the tests performed and the results, thereby indicating the condition of the vehicle.

Portland Mobile Auto Inspectors will eliminate the current dilemma that used car purchasers face of mechanics offering inspections during normal business hours which are not accessible to most people who work during the day.

Portland Mobile Auto Inspectors, a sole proprietorship, is forecasted to reach profitability by month six and will generate $93,000 in revenues by year three.

1.1 Objectives

The objectives for the first three years of operation include:

• To create a service-based company whose primary goal is to exceed customer's expectations.
• To increase the customer base by 20% per year.
• To develop a sustainable start-up business.

1.2 Mission

Portland Mobile Auto Inspectors' mission is to provide customers with convenient, thorough, used car inspections.  We exist to attract and maintain customers.  When we adhere to this maxim, everything else will fall into place.  Our services will exceed the expectations of our customers. 

1.3 Keys to Success

The keys to success will be providing a service that is in demand and will exceed customer's expectations.